Knowledge Base

A loose belt causes inaccurate positioning, or the belt is broken.

The machine cannot home properly, or goes out of range while homing.

The X/Y axis moves jerkily and roughly, affecting engraving quality.

The X/Y axis makes unusual noise (squeaking or rubbing) during engraving.

The X or Y axis does not move after the machine is powered on.

The engraved pattern is blurry and the edges are unclear due to incorrect focus.

After long-term use, laser power drops noticeably and engraving becomes shallow.

The laser module suddenly shuts off during engraving and the machine stops working.

The laser power fluctuates during engraving, causing inconsistent depth.

The laser head does not emit light after the machine is powered on, so engraving cannot be performed.