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Knowledge Base

Loose or Broken Belt

August 31, 2026WOXCKER Support

A loose belt causes inaccurate positioning, or the belt is broken.

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Homing / Limit Switch Failure

August 31, 2026WOXCKER Support

The machine cannot home properly, or goes out of range while homing.

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Jerky / Rough Movement

August 31, 2026WOXCKER Support

The X/Y axis moves jerkily and roughly, affecting engraving quality.

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Unusual Noise During Movement

August 31, 2026WOXCKER Support

The X/Y axis makes unusual noise (squeaking or rubbing) during engraving.

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X/Y Axis Not Moving

August 31, 2026WOXCKER Support

The X or Y axis does not move after the machine is powered on.

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Incorrect Laser Focus

August 31, 2026WOXCKER Support

The engraved pattern is blurry and the edges are unclear due to incorrect focus.

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Laser Module Aging / End of Life

August 31, 2026WOXCKER Support

After long-term use, laser power drops noticeably and engraving becomes shallow.

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Laser Module Shuts Off Unexpectedly

August 31, 2026WOXCKER Support

The laser module suddenly shuts off during engraving and the machine stops working.

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Unstable Laser Power

August 31, 2026WOXCKER Support

The laser power fluctuates during engraving, causing inconsistent depth.

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Laser Module Not Emitting

August 31, 2026WOXCKER Support

The laser head does not emit light after the machine is powered on, so engraving cannot be performed.

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