X/Y Axis Not Moving

The X or Y axis does not move after the machine is powered on.

Troubleshooting Steps

  1. Check that the stepper motor cables are plugged in properly.
  2. Check whether a limit switch is stuck.
  3. Check whether the software has a movement range set.
  4. Restart the machine.
  5. If it still does not move, contact after-sales support.