Incorrect Unit Settings

Incorrect unit settings in the software (mm/inch) cause size or position abnormalities.

Troubleshooting Steps

  1. Check the software unit setting (metric mm / imperial inch).
  2. Confirm it matches the unit of the design file.
  3. Re-import the file after adjusting the unit.
  4. Check whether the engraving size matches the actual requirement.
  5. If still abnormal, restore the default unit setting.