Stepper Motor Losing Steps

The pattern shifts or misses steps during engraving because the motor is losing steps.

Troubleshooting Steps

  1. Reduce the engraving speed.
  2. Check whether the belt is too tight.
  3. Check the motor driver current setting (do not adjust it yourself; if adjustment is needed, contact support first for the default value).
  4. Check whether the motor is overheating.
  5. If steps are still lost, contact after-sales support.