Knowledge Base

The same path is cut or engraved twice.

The cutting lines are not straight and appear curved.

The laser burns through the material when it should not.

The cutting edges turn black and burnt.

The material is not fully cut through during cutting.

The machine runs but the laser does not emit light, leaving no engraving marks.

The engraved pattern is distorted or out of proportion.

The engraved pattern edges are blurry and not sharp.

The same pattern is engraved with inconsistent depth.

The user asks how often consumables (such as the laser module) should be replaced.

The user asks whether third-party consumables are compatible.

The user asks which consumables are recommended.