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Knowledge Base

单位设置不正确

八月 31, 2026WOXCKER Support

软件中单位设置不正确(mm/英寸),导致尺寸或位置异常。

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不支持的文件格式

八月 31, 2026WOXCKER Support

软件不支持该雕刻文件格式。

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雕刻参数不正确

八月 31, 2026WOXCKER Support

雕刻参数设置不正确,导致雕刻效果异常。

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预览显示异常

八月 31, 2026WOXCKER Support

软件中的预览显示异常(空白、乱码或错位)。

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文件导入失败

八月 31, 2026WOXCKER Support

雕刻文件无法导入软件。

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软件版本不兼容

八月 31, 2026WOXCKER Support

软件版本与机器或操作系统不兼容,无法正常使用。

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驱动安装失败

八月 31, 2026WOXCKER Support

设备驱动安装失败,无法完成。

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软件崩溃 / 无响应

八月 31, 2026WOXCKER Support

雕刻软件在使用过程中崩溃、卡死或无响应。

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设备无法识别

八月 31, 2026WOXCKER Support

电脑或软件完全无法识别机器。

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端口检测失败

八月 31, 2026WOXCKER Support

软件中端口选择异常,无法检测到机器端口。

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WiFi 连接失败

八月 31, 2026WOXCKER Support

机器的 WiFi 连接失败,无法连接到热点或网络。

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无法连接手机(无线)

八月 31, 2026WOXCKER Support

手机无法无线连接机器。

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